privacy department

To address any request regarding the exercise of your Access, Rectification, Cancellation, Opposition (ARCO) rights, to revoke consent given to us for the use of your personal information, to limit the use or disclosure of your information, or regarding the purpose for the use of your personal information, we put at your disposal our Privacy Department through the following means of contact:

Privacy Department

E-mail: contacto@onbir.com.mx

 In order to be able to contact you, we need you to provide the following personal and contact information in your request:

  • Holder’s name
  • Authorization letter in the event that the request is being made by someone other than the holder
  • Copy of holder’s ID
  • E-mail
  • Phone number

Once your request has been received, you will receive an answer from us in up to twenty business days through the means of contact provided to us.

 

For what purpose will my personal information be used?

 Personal information collected from you will be used for the following purposes which are necessary to provide the service requested:

  • For contact purposes
  • For billing and collection
  • For shipment and delivery of products

Additionally, we will use your personal information for the following purposes which are not necessary to provide the service requested, but allows and makes it easier to provide a better service:

  • For serving ads

In the event that you do not want to have your personal information used for these additional purposes, you can indicate it through the means in which you provided your personal information by selecting the corresponding option.

Refusal to make use of your personal information for these additional purposes cannot be a reason to be denied the services and products you request or contract form us.

 

Which personal information will we use for these purpose?

In order to accomplish the outlined purposes in the present Privacy Notice, we will make use of the following personal information:

• Contact information
• Identification information
• Billing information

 How can you Access, Rectify or Cancel your personal information, or Oppose its use?

You have the right to know which personal information we have of you, what we use it for, and the terms of use that we give them (Access). Also, it is your right to request to update your personal information if it is out-of-date, inaccurate, or incomplete (Rectification); to have us delete it from our records and databases when you believe that it is not being used in agreement with the principles, duties, and obligations according to regulations (Cancellation); and to oppose to the use of your personal information for specific purposes (Opposition). These rights are known as ARCO rights.

If you would like to exercise your ARCO rights, you may do so by contacting our Privacy Department through the means provided in the current notice.

 

How can you revoke your consent for the use of your personal information?

You can revoke the consent that you may have provided to us for the processing of your personal information. However, it is important that you take into account that we are unable to address your request in every case or to end the use immediately, given that it is possible that there may be a legal obligation that requires us to continue to use your personal information. Additionally, you will have to consider that for certain purposes, revoking consent will result in us being unable to continue to provide the requested service, or the termination of your relationship with us.

To learn about the procedure and requirements for revoking your consent, you can contact our Privacy Department through the means provided in the current notice.

In the event that you do not want to have your personal information used for these additional purposes, you can indicate it through the means in which you provided your personal information by selecting the corresponding option.

Refusal to make use of your personal information for these additional purposes cannot be a reason to be denied the services and products you request or contract form us.

Which personal information will we use for these purposes?

In order to accomplish the outlined purposes in the present Privacy Notice, we will make use of the following personal information:

• Contact information
• Identification information
• Billing information

How can you Access, Rectify or Cancel your personal information, or Oppose its use?
You have the right to know which personal information we have of you, what we use it for, and the terms of use that we give them (Access). Also, it is your right to request to update your personal information if it is out-of-date, inaccurate, or incomplete (Rectification); to have us delete it from our records and databases when you believe that it is not being used in agreement with the principles, duties, and obligations according to regulations (Cancellation); and to oppose to the use of your personal information for specific purposes (Opposition). These rights are known as ARCO rights.

 If you would like to exercise your ARCO rights, you may do so by contacting our Privacy Department through the means provided in the current notice.

How can you revoke your consent for the use of your personal information?
You can revoke the consent that you may have provided to us for the processing of your personal information. However, it is important that you take into account that we are unable to address your request in every case or to end the use immediately, given that it is possible that there may be a legal obligation that requires us to continue to use your personal information. Additionally, you will have to consider that for certain purposes, revoking consent will result in us being unable to continue to provide the requested service, or the termination of your relationship with us.

To learn about the procedure and requirements for revoking your consent, you can contact our Privacy Department through the means provided in the current notice.

How can you limit the use or disclosure of your personal information?

If you would like to limit the use or disclosure of your personal information, you can submit a request to our Privacy Department through the means provided in the current notice.

Additionally, we can put at your disposal specific procedures and mechanisms through which you can limit the use of your personal information. These specific procedures and mechanisms will be notified through the means used to contact you or others that we consider appropriate.

How can you learn about changes to this Privacy Notice?

The current Privacy Notice can undergo modifications, changes, or updates derived from new legal requirements; from our own needs stemming from the products and services that we offer; from our privacy practices; from changes to our business model, or other motives.

Changes to the Privacy Notice will be notified through our website at the following address: www.onbir.com.mx

 

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